Frequently Asked Questions:

Q) What are the minimum and maximum manufacturing sizes under guarantee?

A) All the size information you need to know is on this useful document.

Q) What BSI Kitemark Certificates do you hold?

A) We have the following accreditations:
• BSI KM 544588 – BS 7412 / PAS 24 Enhanced Security PVCu Windows Fabricator
• BSI KM 566918 – Window and Door Energy Rating, Window Energy Rating
• BSI KM 596885 – BS 8529 – PAS 24 Enhanced Security Composite Door Fabricator
• BSI KM 569507 – BS 7412 / PAS 24 Enhanced Security PVCu Doors Fabricator

Q) Depending on location, what couplers are available to use?

A) We supply a 16mm Flush Coupler, 28mm Expansion Coupler, as well as a 56mm Expansion Joint (not a stock item).

Q) What are the maximum sizes for the Mega Egress Hinge?

A) All the information you need is on this handy Mega Egress hinge guide.

Q) What is Document Q for Dwellings and how does it affect me?

We’ve put together Right on Q, a simple guide explaining all you need to know about Document Q. You can also download our Secured by Design 2019 certificate.

Q) Do you have any advice on the correct use and maintenance of Visage windows, doors and conservatories?

A) Download our Visage User Guide for comprehensive advice.

Q) What trickle vents do you supply?

A) We supply the Glazpart Linkvent MkII 2500 as standard. The Glazpart Linkvent MkII 5000 is also available for commercial contracts.

Q) What are the specifications and adjustments for the Athena Composite Door Hinge?

All the information you need is on this useful Athena Composite Door Hinge and this Quick-look Athena Hinge Adjustment help sheet.